SWOT analysis of a pediatric rehabilitation programme: A participatory evaluation fostering quality improvement

Authors: Chantal Camden a;  Bonnie Swaine b;  Sylvie Teacutetreault c; Sophie Bergeron d

Affiliations:   a Universiteacute de Montreacuteal, Center of Interdisciplinary Rehabilitation Research and the Estrie Rehabilitation Center, Quebec, Canada
  b Universiteacute de Montreacuteal, Center of Interdisciplinary Rehabilitation Research, Site: Montreal Rehabilitation Institute, Quebec, Canada
  c Laval University, Centre for Interdisciplinary Research in Rehabilitation and Social Integration, Quebec, Canada
  d Estrie Rehabilitation Center, Quebec, Canada
DOI: 10.1080/09638280802532696
Publication Frequency: 18 issues per year

Published in: journal Disability & Rehabilitation, Volume 31, Issue 16 August 2009 , pages 1373 – 1381

First Published: August 2009

Formats available: HTML (English) : PDF (English)
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Purpose. To present the results of a strengths, weaknesses, opportunities and threats (SWOT) analysis used as part of a process aimed at reorganising services provided within a pediatric rehabilitation programme (PRP) in Quebec, Canada and to report the perceptions of the planning committee members regarding the usefulness of the SWOT in this process.

Method. Thirty-six service providers working in the PRP completed a SWOT questionnaire and reported what they felt worked and what did not work in the existing model of care. Their responses were used by a planning committee over a 12-month period to assist in the development of a new service delivery model. Committee members shared their thoughts about the usefulness of the SWOT.

Results. Current programme strengths included favourable organisational climate and interdisciplinary work whereas weaknesses included lack of psychosocial support to families and long waiting times for children. Opportunities included working with community partners, whereas fear of losing professional autonomy with the new service model was a threat. The SWOT results helped the planning committee redefine the programme goals and make decisions to improve service coordination. SWOT analysis was deemed as a very useful tool to help guide service reorganisation.

Conclusions. SWOT analysis appears to be an interesting evaluation tool to promote awareness among service providers regarding the current functioning of a rehabilitation programme. It fosters their active participation in the reorganisation of a new service delivery model for pediatric rehabilitation.

Keywords: SWOT analysis; pediatric; rehabilitation; quality improvement; participatory evaluation


Supported  by

Yudhasmara Foundation Indonesia 

email : judarwanto@gmail.com,



Copyright © 2009, Clinical Pediatric Online Information Education Network. All rights reserved.


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